A software quality scorecard displays the status of an application or IT portfolio. The CISQ quality characteristic measures for Security, Reliability, Performance Efficiency and Maintainability can be used as KPIs (Key Performance Indicators) in a scorecard to indicate the level of software risk in a given release. By measuring software quality over time, an organization has KPIs readily available for internal and external uses – for example, in reporting to a regulatory body or a client.
Example Vendor Scorecard: Comparing Quality Characteristics in Q2 vs. Original Benchmark
|All Vendors||Vendor 1||Vendor 2|
|Security||2.88||2.4 (-17%)||2.68||2.67 (-.01%)||2.68||2.7 (+.8%)|
|Reliability||3.05||2.99 (-2%)||3.19||2.89 (-14%)||3.11||3.2 (+.5%)|
|Performance Efficiency||2.93||2.99 (+2%)||2.99||2.83 (-1.3%)||2.79||2.84 (+.3%)|
|Maintainability||2.88||3.01 (+5%)||2.68||2.08 (-17%)||2.31||2.7 (+18%)|