Scorecarding

A software quality scorecard reports the status of an IT application or portfolio. The CISQ Automated Quality Characteristic Measures for Security, Reliability, Performance Efficiency and Maintainability are used as KPIs (Key Performance Indicators) in a scorecard to indicate the level of risk in a given release. By measuring software quality over time, an organization has KPIs readily available for internal and external uses – for example, in reporting to a regulatory body or a client.

 

 

Example Vendor Scorecard: Comparing Quality Characteristics in Q2 vs. Original Benchmark

 

 

All Vendors Vendor 1 Vendor 2
Quality Characteristics Original Current Original Current Original Current
Security 2.88 2.4 (-17%) 2.68 2.67 (-.01%) 2.68 2.7 (+.8%)
Reliability 3.05 2.99 (-2%) 3.19 2.89 (-14%) 3.11 3.2 (+.5%)
Performance Efficiency 2.93 2.99 (+2%) 2.99 2.83 (-1.3%) 2.79 2.84 (+.3%)
Maintainability 2.88 3.01 (+5%) 2.68 2.08 (-17%) 2.31 2.7 (+18%)